Privacy Policy

DOUBLE RED Design s.r.o.
Registered office: Štúrova 20, 977 01 Brezno
Company ID: 50182218
VAT ID: SK2120199048
Registered in the Commercial Register of the District Court of Banská Bystrica, Section Sro, Insert No. 29268/S

We operate the website www.hendurot.eu. This Privacy Policy explains how we process your personal data when you use our services, purchase goods/services, or interact with our website.

I. Processing of Personal Data

A. Contact Form

When you contact us regarding our products or services, we process the personal data you provide, in particular:

• Name
• Address
• Email
• Phone number

Purpose:
To communicate with you about our offer of goods and services.

Legal basis:
Article 6(1)(b) GDPR – performance of a contract or taking pre-contractual steps at your request.

Consequence of not providing data:
We may be unable to communicate with you for the purpose of entering into a contract.

Retention period:
Up to 2 years from our last communication, unless further cooperation is established.

B. Purchase of Goods or Services

When you make a purchase, we process the following personal data:

• Name and surname
• Address
• Email
• Phone number

Purpose:

• To fulfill contractual obligations (delivery of goods/services).
• To comply with legal obligations (accounting, tax, complaints/claims handling).

Legal basis:

• Article 6(1)(b) GDPR – performance of a contract.
• Article 6(1)(c) GDPR – compliance with legal obligations.

Consequence of not providing data:
We may be unable to enter into or perform a contract with you.

Retention period:
During the supply of goods/services and for 2 years thereafter (unless legal regulations require a longer period).

C. Newsletter (Commercial Communication)

If you have purchased from us and have not opted out, we may use your email address to send marketing communications.

Legal basis:
Article 6(1)(f) GDPR – our legitimate interest in direct marketing to existing customers.

Retention period:
2 years from your last purchase.

Opt-out:
You can unsubscribe at any time by emailing ahoj@hendurot.eu.

II. Who Has Access to Your Data?

Your personal data is primarily processed by us. We may share your data with:

• Companies involved in dispatch and delivery
• Payment service providers
• Email service providers
• Marketing agencies

Data transfer:
We process personal data only within the European Union.

III. Additional Information

• We do not have a designated Data Protection Officer (DPO).
• We do not carry out automated decision-making or profiling.

If you have any questions, contact us at ahoj@hendurot.eu.

IV. Use of Cookies

Cookies are small text files stored on your device when you visit our website.

We use:

• Strictly necessary cookies – required for website functionality (cannot be disabled).
• Analytical/statistical cookies – improve user experience (used with your consent).
• Advertising cookies – tailor ads to your interests (used with your consent).

Third-party cookies:
Third parties (e.g., Facebook, Google) may also use cookies on our website.

Cookie management:
You can manage or disable cookies through your browser settings.

V. Your Rights

Under GDPR, you have the right to:

• access your personal data,
• correct or update your personal data,
• request restriction of processing,
• request erasure of personal data,
• object to processing based on legitimate interest,
• data portability.

Complaint:
If you believe your personal data is being processed unlawfully, you may file a complaint with the Office for Personal Data Protection of the Slovak Republic or seek judicial remedy.